Delivery & Shipping costs
IMPORTANT INFORMATION: Please note the new customs regulations for shipments over 150 kg!
To manage a UK customs shipment for orders over 150 kg, you must be registered to the "Customs Declaration Service" CDS process.
For more information, please visit:
- Gerlach Customs Information
- Guidance: Subscribe to the Customs Declaration Service
Our customer service will contact you after your order and ask for the information necessary for customs clearance.
To manage a UK customs shipment for orders over 150 kg, you must be registered to the "Customs Declaration Service" CDS process.
For more information, please visit:
- Gerlach Customs Information
- Guidance: Subscribe to the Customs Declaration Service
Our customer service will contact you after your order and ask for the information necessary for customs clearance.
- All orders are shipped with DPD or DHL. Please note that the current situation revolving around Brexit may result in shipping delays, particularly during customs clearance.
- After that the shipping provider is responsible for the delivery time.
- In general, the delivery time is up to 12 working days and of course we work hard to deliver within this timeframe.
Parcels: Our parcel service provider is DPD.
Pallets: Our service provider is DHL
The stated prices in our web shop are final prices including valid VAT. The below stated forwarding charges have to be added to the shop price. We will inform you immediately if one of your required items should, contrary to expectations, be out of stock.
Calculation of shipping costs:
A volume weight is calculated from the volume and weight, which is taken as the basis for calculating the shipping costs.
Delivery times:
Parcels: up to 12 days (Due to Brexit and the resulting customs clearance of shipments to England, delivery time increased)
Pallets: For pallet orders (above 150kg) please get in touch with our customer service for further information about the shipping schedule
For pallet shipments, the delivery time is increased by one working day.
Delivery instructions:
We do not deliver to packing stations!
Shipping costs parcel - shipping by DPD
Shipping with prior notification of delivery is subject to a surcharge.
*Shipping by DPD and European logistics partners| Great Britain | |
| up to 15kg | 18,99 € |
| up to 30kg | 22,99 € |
| up to 45kg | 33,99 € |
| up to 60kg | 37,99 € |
| up to 75kg | 47,99 € |
| up to 90kg | 49,99 € |
| up to 105kg | 59,99 € |
| up to 120kg | 61,99 € |
| up to 135kg | 75,99 € |
| up to 150kg | 78,99 € |
Notes on islands and special areas:
1 An extra fee of 9,90 £ for every 30 kg of shipping weight (up to 150 kg) has to be added to the normal price given in the table above for the following isles and other special areas:
GB: Frith of Clyde Islands, Isle of Wight, Isles of Scilly, Kintyre, Northern Ireland, Orkney Islands, Outer and Inner Hebrides, Scottish Highlands, Shetland Islands
